Services
Portfolio Management
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Choosing the right projects to invest in to align with your strategy and meet your goals is the essence of portfolio management. Most organizations try to take on too many projects with too few resources. The result is usually missed goals, frustrated executives, and demoralized teams. Let Exprimo Solutions design a portfolio management process right-sized to your business that will ensure that your company is investing in the right initiatives and that you have the alignment and sponsorship to enable the project teams to deliver successfully.
Business Process Design
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Whether your organization is using ad hoc processes or you need to find efficiency or consistency in an existing process, our business analysts immerse themselves in your operation to understand the who, what, when, why and how of the current process - not just looking at the current documentation, but by observing the process in action, creating a holistic process map using best-practice mapping techniques, then collaboratively developing the end state process with those that do the work and their customers. Applying Lean principles, and other industry applicable methodologies like ITIL, CMMI, Agile, etc. The Exprimo Solutions difference is the application of Human-Centered Design in the analysis and redesign of every process, because whether the process involves your customer or not, they will ultimately feel the impact of the change. We include them in the design process, whether directly or through personas and journey maps. The result is a business process that streamlines your operation, reduces your cost of production, shortens your time to market, increases product quality and positively impacts customer satisfaction and sales.
Project Management
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Mastering project management is difficult. Today's project manager has to lead through influence instead of positional power, build aligned and engaged teams all committed to the success of the project, be adept at the planning and facilitation required to master PM techniques, as well as negotiate political environments without getting caught in the middle of it - not to mention being proficient in the subject-matter of the project. At Exprimo, we can provide project managers to step in and lead critical projects, or transform the PM capability of your organization. Our seasoned project managers are PMP certified and experts in Agile, Waterfall and Critical Chain approaches.
Customer Experience and Human-Centered Design
Design thinking techniques focused on putting the customer at the center of the design process are game-changing capabilities to pair with traditional project management, product development or people-related methodologies. At Exprimo Solutions, we incorporate human-centered design principles into all of our solution approaches to ensure that we have your customer in mind at every decision point. Our HCD training curriculum is a revelation in how to approach every aspect of your work. Personas, journey maps, empathy maps and mental models all help you and your teams fundamentally shift your perspective on what you do and the result often leads to a new, enlightened approach to your business. Your customers will thank you.
Training and Performance Consulting
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Developing people is a core competency for Exprimo. Our CPLP certified performance consultants and instructional design teams combine traditional learning strategies like classroom training, e-learning and blend learning with more modern modalities and support strategies like knowledge management and coaching programs. Using a blend of traditional ADDIE development methodology and Rapid design principles, we can design and deliver highly engaging learning that gets results.
Organizational Change
Lasting organizational change isn't about forcing compliance, its about inspiring unity around a new way of thinking, behaving and performing in order to effect change. Hammers don't work, carrots and sticks are temporary, let the organizational change experts at Exprimo Solutions apply a unique approach to change that creates true believers and lasting change for your organization.